PRIVACY POLICY

At InfoBICS Software, we hold privacy in the highest regard and are dedicated to safeguarding your personal information with utmost confidentiality and security. This updated policy outlines in clear terms how we collect, utilize, and safeguard your personal information. By continuing to access and utilize our Website and Apps, you express your consent to the practices outlined in this Privacy Policy.

1. INFORMATION COLLECTION

You have the option to furnish us with data either directly or through an external website or authentication agency. This information may encompass your name, email, affiliations with entities or companies, and any other relevant data.

To manage your account with us for enabling your usage of the website or custom visual

To provide you with the information about services and other items that are of interest, provided that such use is consistent with this Privacy Policy;

To notify you of the about changes in the services we provide;

To use your data to customize the services we provide to you;

To facilitate the delivery of advertisements pertaining to our products, services, and offerings, we seek your consent;

To engage in online Chat and Call sessions to better serve and communicate with you;

To provide the ability to contact you to respond to your inquiries;

We conduct questionnaires and surveys to enhance our products and services for customers and end-users. Your participation in any surveys is voluntary; we appreciate your feedback;

To fulfil contractual obligations; and

To comply with applicable regulatory requirements arising from export laws, the company and its products, technologies, and services are subject to the export laws of various countries, including, but not limited to, those of the European Union and its member states, as well as the United States of America. You acknowledge that, in accordance with the pertinent export laws, trade sanctions, and embargoes issued by these countries, the company is obligated to implement measures preventing entities, organizations, and parties listed in government-issued sanctioned party lists from accessing specific products, technologies, and services through the company’s websites or other delivery channels under its control.

Therefore, you explicitly acknowledge and agree that the company may (i) automatically verify any user registration data and other information you provide regarding your identity against applicable sanctioned party lists; (ii) routinely re-verify such information whenever a sanctioned party list is updated or when you update your information; (iii) restrict your access to the company’s services and systems if a potential match is identified; and (iv) in the event of a potential match, contact you to confirm your identity.

2. DATA STORAGE AND SECURITY

Data Storage: Our App does not store any fact-based user data. The data accessed and analyzed by the app is directly sourced from the user’s own data storage within their Power BI environment or connected data sources;

Security Measures: We prioritize the security of user data. We employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of any data collected or transmitted by our App;

 

3. HOW YOUR INFORMATION IS USED

In addition to the information voluntarily provided by you, when you visit the website, we also gather statistical information that does not disclose your personal or organizational identity. This includes:

Details of website visits and accessed items.
We collect information, including your browser type, phone type, location, and/or IP address, using automated tools such as web beacons, cookies, embedded web links, and similar information-gathering tools. These tools enable us to provide a personalized service, store preferences, facilitate quicker logins, recognize existing users, and track interactions on the website. By utilizing these tools, we can confirm email receipt, monitor pages visited, and analyse aggregate data unrelated to specific individuals. You have the option to refuse cookies, though doing so may limit your access to certain features on the website.

We may preserve or disclose your information to comply with legal requirements, address safety concerns, prevent fraud, or protect the company’s rights. Additionally, we use IP addresses to diagnose problems, determine user location, administer the website, and gather demographic information. IP addresses and other shared information may be used to tailor content, identify areas of interest, and provide information about relevant products and services.

During Chat or Call sessions, we collect IP addresses and technical information for session identification, content delivery, and quality control, ensuring your IP address is not used to identify you without prior consent.

4. INFORMATION SHARING

Your privacy is of utmost importance to us, and we are committed to safeguarding your Personal Information. We will not disclose any of your Personal Information to third parties for any purpose beyond the scope defined in this agreement, unless we obtain your express consent.
However, there may be instances where we are obligated to disclose your information without seeking your consent, as required by applicable law. In such circumstances, we will only disclose your Personal Information to the extent necessary to comply with the legal requirements and in accordance with the relevant laws and regulations.

We may also share such information with business partners, service vendors, authorized third-party agents or contractors to provide a requested service or transaction, including processing orders, processing credit card transactions, hosting websites, hosting event and seminar registration and providing customer support, providing you with information on products and services that may be of interest to you or to analyse the user behaviour on our webpage.

We do not sell or rent your data to third parties for marketing purposes unless you have granted us permission to do so.
In certain situations, whether driven by strategic considerations or other business imperatives, the Company may contemplate the sale, purchase, merger, or restructuring of its businesses in specific countries. Such transactions may, in compliance with relevant legal requirements, entail the disclosure of data to potential or actual buyers or involve the receipt of data from sellers. The Company is committed to pursuing adequate safeguards for information during these transactions, aligning with its standard practices.

We may collect and share data and any other additional information available to us to investigate, prevent, or act regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Company’s terms of use, or as otherwise required by law.

This Privacy Policy applies each time you submit data to the Website. Our Privacy Policy may change from time to time. The up-to-date Privacy Policy will always be shown on this page.

5. DIRECT MARKETING

We may use and process your Personal Information to send you information about products and services we believe are suited to you and your interests or invite you to attend special events. You can opt out of receiving direct marketing communications from us by following the unsubscribed instructions in the relevant marketing communication or by contacting us at info@infobics.com.

6. THIRD-PARTY LINKS

The Website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices or content of such third parties. We encourage you to review the privacy policies of these third parties before providing any personal information or using their services.

7. DATA RETENTION

The Company will retain your data only for the duration necessary to fulfill the intended purposes or as mandated by applicable laws. If no conflicting statutory obligation exists, the Company will proceed to delete your data upon your notification expressing the desire to cease further processing. Please direct any such request to info@infobics.com. Kindly note that in this case the use of certain services or offerings may either be limited or not possible any longer. In case there is a contradicting statutory obligation for a Company to retain your data, the Company will block it against further processing and then delete the relevant data when the requirement to retain it has ceased.

8. CONTACTING

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at info@infobics.com. We will respond to your inquiry as soon as possible and provide you with the required information.

We may contact you through email, SMS, phone, and other channels only if you provide the necessary information and do not express a preference against such communication. If you opt to share your email address, we will use it for communication purposes and will not disclose it to external entities beyond Company and its Affiliates, except when essential for the business relationship or if you opt for third-party services.

You have the option to opt-out of receiving further emails at any time by following the instructions provided in the (Choice/Opt-Out) section below. Please note that choosing to opt-out will not impact the delivery of emails, essential for maintaining the business relationship between you and the Company. Depending on your email application settings, information about you may be automatically transmitted when you send emails to the Company. In the event of registering for third-party services, we may be required to share certain information from your Company registration, potentially including your email address, with the service provider.

9. CHOICE/OPT-OUT

We regularly communicate with users who subscribe to our services via email and may also use phone communication to address customer complaints or investigate suspicious transactions. Your email address may be utilized to confirm account openings, send payment notices, provide information about product and service changes, and share required notices and disclosures as mandated by law. Users generally cannot opt out of these non-marketing communications essential for the business relationship.

For marketing-related communications such as emails and phone calls, the Company will (i) adhere to legal requirements by providing such information only after obtaining your opt-in consent and (ii) offer you the option to opt out if you prefer not to receive further marketing-related communications. To exercise the opt-out choice, you can send an email to info@infobics.com.

10. ENFORCEMENT

We will cooperate with the appropriate regulatory authorities, including local data protection authorities, to resolve any complaints regarding the transfer of personally identifiable information that cannot be resolved between us and the individual.
By using the InfoBICS Website/ APP, you signify your acceptance of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not use the Website.

Thank you for entrusting us with your personal information. We value your privacy and will continue to make efforts to protect it.