Last Updated: January 2026
This Privacy Policy explains how InfoBICS (“Company”, “we”, “us”, or “our”) collects, uses, processes, and protects information in connection with RetailBICS, a custom visual for Microsoft Power BI (“Custom Visual”), distributed through Microsoft AppSource or via private distribution.
This Privacy Policy applies only to the RetailBICS Power BI Custom Visual. InfoBICS websites, SaaS platforms, APIs, and other services are governed by separate privacy policies.
By installing or using the Custom Visual, you acknowledge that you have read and understood this Privacy Policy and agree to the processing of information as described herein.
InfoBICS
Email: info@infobics.com
InfoBICS is the data controller responsible for processing personal data as described in this Privacy Policy.
RetailBICS is a Microsoft Power BI Custom Visual designed for advanced retail analytics, including lease analytics, heatmaps, sales visualization, and SVG-based mall and floor map analytics.
The Custom Visual operates entirely within Microsoft Power BI and follows Microsoft’s certified custom visual sandbox and security model.
RetailBICS does NOT collect, store, transmit, or process:
• Business, tenant, sales, or financial data
• Power BI report datasets or data model content
• User interaction telemetry inside Power BI reports
• Visualized content, screenshots, or report usage behavior
All data visualized using RetailBICS remains entirely within Microsoft Power BI and the customer’s Microsoft tenant.
Only minimal metadata may be collected strictly for licensing, support, or compliance purposes, such as:
• Name and business email address
• Organization name
• License key or subscription identifier
• Product edition and entitlement status
Any collected data is processed strictly for the following purposes:
• License validation and entitlement management
• Customer support and technical assistance
• Service-related and security communications
• Legal, regulatory, and contractual compliance
• Security, fraud prevention, and abuse detection
RetailBICS does not process Power BI report data for analytics, tracking, profiling, or marketing purposes.
Personal data is processed based on one or more of the following legal grounds:
• Performance of a contract
• Legitimate business interests
• Compliance with legal obligations
• User consent, where required by applicable law
InfoBICS applies industry-standard administrative, technical, and organizational security measures, including access controls, secure infrastructure, and encryption where applicable.
RetailBICS does not persist, cache, or store Power BI report data or datasets.
InfoBICS does not sell, rent, or trade personal data.
Limited data may be shared only with:
• Authorized service providers supporting licensing or hosting
• Microsoft, where required for AppSource certification, validation, or compliance
• Government or legal authorities, where required by law
All third parties are contractually bound by confidentiality and data protection obligations.
Personal data described in Section 3.2 is retained only for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by applicable law.
Users may request deletion of their personal data, subject to legal, regulatory, and contractual obligations.
Depending on applicable laws and jurisdictions, users may have the right to:
• Access their personal data
• Correct or update inaccurate information
• Request deletion or restriction of processing
• Withdraw consent where applicable
Requests may be submitted to info@infobics.com.
InfoBICS may send service-related communications such as license notifications, security alerts, support responses, and product-related updates.
Marketing communications will be sent only where legally permitted, and users may opt out at any time.
InfoBICS may update this Privacy Policy periodically. The most current version will always be made available with the Custom Visual or related documentation.
Continued use of RetailBICS constitutes acceptance of the updated Privacy Policy.
InfoBICS
Email: info@infobics.com
Website: https://www.infobics.com